Lynn Steffes, PT, DPT is President/Coach/Consultant of Steffes & Associates, a rehabilitation consulting service based in Wisconsin. She provides consulting services to rehab providers nation-wide working with between 50-100 practices per year.
She has enabled providers to achieve optimum success in the delivery of high quality, cost-effective care to their patients/clients by offering coaching/consulting for:
- Marketing and program development
- Selection, training & support of Practice Marketing Specialists
- Customer Service initiatives and patient alumni programs
- Negotiating managed care contracts and payer relations
- Training and staff development in the referral and payer relations process
- Optimal reimbursement and documentation strategies
- Lobbying and advocacy for therapy services
Dr. Steffes is a 1981 graduate of Northwestern University and completed her Transitional DPT in December of 2010 through Evidence in Motion's Executive Management Program.
She served as a Network Administrator for a group of 50+ private practice clinics where her primary responsibilities included marketing, payer and provider relations and contract management.
In addition to her work as a consultant, Dr Steffes is a frequent speaker at both National & State Meetings. She works as adjunct faculty member/guest faculty in the physical therapy programs of the University of Wisconsin, LaCrosse & Madison as well as Marquette University in Milwaukee.
Dr Steffes is the 2018 Recipient of the Private Practice Section Dicus Award for Service to PPS.
She is also a guest lecturer and recent recipient of PT Alumni of the Year Award at her alma mater Northwestern University in Chicago. Her expertise ranges from professional referral relations, marketing & customer service and practice start-ups. Dr. Steffes has addressed private practices, hospital systems, professional associations and therapy networks in over forty states.
Dr. Steffes is active in her profession as a member of the American Physical Therapy Association (APTA) has served on the Board of Directors for the Private Practice Section of APTA, and the Wisconsin Chapter of APTA, serving as the Chapter’s Payment/Policy Specialist.