Marketing & Public Relations for Rehabilitation Services

Includes: an environmental scan of healthcare & rehab opportunities, in-house & external marketing strategies will be addressed including consumer marketing & relations, referral marketing & relations, direct access highlights & positioning your practice relativeto POPTs & Corporate Providers.

The Customer Service Solution for Practice Growth & Development

Offering Exceptional Customer Service will create unbelievable growth opportunities for your rehab business.  Create a customized Exceptional Care Program for your business & witness the gift of your customers marketing for you!  Exceptional Patient care from Inquiry to Post-Discharge will be outlined.  Including: Patient Alumni Programs & Public Relations opportunities. 

Payer Relations & Contracting

Learn to master a critical part of the rehab marketing & sales cycle that is often overlooked: third-party payer relations, marketing & contracting.  Including skills in: identifying key stakeholders in the payer relations process; strategizing on how to identify & target their key ‘satisfaction’ needs; learning contracting & negotiation strategies and nurturing a positive relationship with your payers.

Optimizing Reimbursement & Compliance

Consultation & customized training is essential to insure that you are capturing the revenues on services your team works hard to deliver.  A pre-training audit & recommendations precede team training on optimizing documentation & billing to insure compliance, efficiency & maximum reimbursement.